Data Protection Policy

At Hamilton Developments, we are committed to safeguarding your personal information and ensuring your data protection rights are upheld. This policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws including the UK GDPR and Data Protection Act 2018.

1. Who We Are

Hamilton Developments
Website: https://hamilton-engineering.co.uk
You can contact us at:
📧 Email: john@hamilton-engineering.co.uk
đź“ž Phone: 0151 647 6444

2. What Personal Data We Collect

We may collect and process the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • IP address
  • Browser and device details
  • Any other information you provide through contact forms or service requests

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill out contact forms or submit service requests
  • When you communicate with us by email or phone
  • Through cookies and analytics tools when you browse our site (see Cookie Policy)

4. Why We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries and provide requested services
  • To improve our website and services
  • For marketing purposes (only with your explicit consent)
  • To comply with legal obligations

5. How We Protect Your Data

We implement appropriate technical and organizational measures to ensure your personal data is kept secure, including:

  • Secure servers and SSL encryption
  • Restricted access to personal data
  • Regular data backups
  • Staff awareness training

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

7. Sharing Your Data

We do not sell your personal information. We may share your data with trusted third parties such as:

  • Website hosting and email service providers
  • CRM and marketing platforms (e.g. Omnisend – only if consent is given)
  • Legal and regulatory bodies when required by law

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at john@hamilton-engineering.co.uk.

9. UK GDPR & Legal Basis

Our lawful bases for processing your data under UK GDPR are:

  • Consent – when you provide it explicitly
  • Contract – when we need your data to provide services
  • Legal obligation – for compliance purposes
  • Legitimate interest – to improve and operate our services (balanced with your rights)

10. Updates to This Policy

We may update this policy from time to time. The most recent version will always be available on our website.

Last updated: June 17, 2025